Website Maintenance

Maintenance Maintenance of a website or web applications reduce costs without sacrificing quality, value or time to market, and also allows the core R & D team from our clients to focus on new product releases. Skilled developers who have enormous expertise in developing high end applications using Dot Net Solutions., AJAX, WEB 2.0, Java Platform and Microsoft. Net.

Maintenance of the website include:

Enhancements and bug fixes
Service packs release and patch tracking
Forward / backward port to incorporate enhancements to the core product development efforts
Coordinating with the development team for future releases
Solutions Product support includes:

Managing Service Level Agreements (SLA) for our customers to manage the programs support multi-tier
Provide Tier 1 support to end customers 2/Tier
Provide support scripting (creation and troubleshooting)
Provide assistance for customers migrating to new releases
Provide documentation of solutions are known to be incorporated into the knowledge repository
Conduct performance testing customer situations
Handling customer support for multiple versions, including multi-language versions